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FAQs

What Shipping Couriers Do You Use?

Australia Post and DHL for international packages.

How Long Will My Product Take To Ship?

Order before 12pm for same day shipping. During a sale period or public holidays please allow 3-5 business days.

What Payment Methods Do You Offer?

Credit Card, PayPal, Afterpay, ZIP pay.

What Is Your Returns Policy?

30 day money back guarantee.

Can I Cancel My Order?

Yes, please notify us at sales@flex180.com.au as soon as possible. If the order has been dispatched we are unable to cancel.

What If My Order is Damaged or Faulty?

Please email a photo and description to sales@flex180.com.au along with your receipt and details. Items will be required to be sent back to our warehouse. PO BOX 34 WARNERS BAY NSW 2284. Once assessed you will be notified within 7-14 business days of the outcome.

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